Terms & Conditions
Last updated: 1 August 2026
Welcome to Mobility Strength Personal Training ("Mobility Strength PT", "we", "our", or "us"). By accessing this website, making an enquiry, or booking our services, you agree to these Terms & Conditions.
1. About Us
Mobility Strength PT provides mobile personal training services throughout the Ballarat area. We specialise in personalised, beginner-friendly exercise programs delivered in the comfort of your own home.
2. Personal Training Services
Personal training is provided on a one-to-one basis.
Partner sessions (two people training together) may also be available at an adjusted rate.
All sessions are conducted at the client's home or another mutually agreed location within our Ballarat service area.
3. Session Duration
Standard sessions are approximately 45 minutes.
Sessions will conclude at the scheduled finish time regardless of late arrival. Additional time may be provided at the trainer's discretion but is not guaranteed.
4. Bookings & Payment
Sessions must be paid for in advance via bank transfer unless otherwise agreed.
Sessions may be purchased individually or as part of a prepaid package.
Prepaid sessions are required to secure ongoing booking times.
Prices displayed on this website are in Australian Dollars (AUD) and may change without notice.
5. Free Consultation
We offer a complimentary 10–15 minute consultation to discuss your goals, answer questions, and determine whether our services are the right fit for you.
The consultation does not create any obligation for either party to proceed with training.
6. Introductory Starter Package
Where offered, the Starter Package is available to new clients only.
The package includes three personal training sessions at the advertised introductory price. Availability, pricing and inclusions may change without notice.
7. Service Area
Our mobile personal training service currently operates within the Ballarat area.
Clients must provide the proposed training address when booking.
If a requested location falls outside our normal service area, additional travel fees may apply or the booking may be declined.
8. Client Responsibilities
Clients agree to:
Be present and ready at the scheduled session time.
Provide a safe, clean and suitable space for exercise.
Ensure pets are secured or appropriately controlled during sessions.
Wear suitable clothing and footwear.
Inform the trainer of any injuries, illnesses, medications or changes in health that could affect participation.
Complete all required health screening and consent forms before commencing training.
9. Health & Medical Responsibility
Exercise involves inherent risks.
By participating, you acknowledge that:
you are voluntarily taking part in physical activity;
you have disclosed all relevant medical conditions, injuries and limitations;
you will immediately inform the trainer of any changes to your health;
you will stop exercising and seek medical advice if you experience chest pain, dizziness, fainting, severe shortness of breath or any other concerning symptoms.
If appropriate, we may request medical clearance from your doctor before training commences.
Our services are intended to improve general fitness, strength and mobility and are not designed to diagnose, treat or cure medical conditions.
10. Cancellation & Rescheduling
Standard Policy
More than 24 hours' notice: Session may be rescheduled without charge.
Less than 24 hours' notice: Full session fee applies.
No-show: Full session fee applies.
Goodwill Exceptions
We understand that genuine emergencies and illness can occur.
At our discretion, clients may receive up to one or two late cancellation waivers during a 6–12 month period. Additional late cancellations outside this allowance will normally incur the full session fee.
11. Late Arrival
If a client arrives late, the session will still finish at the originally scheduled time.
If the trainer is delayed due to unforeseen circumstances, every effort will be made to provide the full session or arrange an alternative time.
12. Trainer Availability
Although every effort is made to maintain regular appointments, sessions may occasionally need to be rescheduled due to illness, weather or other unforeseen circumstances.
Where this occurs, an alternative appointment time will be offered.
13. Results Disclaimer
Every individual is different.
While our aim is to help clients improve their strength, mobility, fitness and overall wellbeing, we cannot guarantee specific results including:
weight loss;
muscle gain;
improved mobility;
pain reduction; or
improvements in health.
Results depend on many factors including attendance, effort, nutrition, lifestyle and individual health circumstances.
14. Limitation of Liability
To the maximum extent permitted by Australian law, Mobility Strength PT will not be liable for any injury, loss or damage arising from participation in training sessions except where caused by our negligence or where liability cannot legally be excluded.
Clients participate in exercise voluntarily and acknowledge the inherent risks associated with physical activity.
Nothing in these Terms excludes any rights available under the Australian Consumer Law.
15. Website Information
The information provided on this website is for general informational purposes only.
While we make reasonable efforts to ensure all information is accurate and current, we do not guarantee that all content will always be complete, accurate or up to date.
16. Intellectual Property
Unless otherwise stated, all text, logos, graphics, photographs and other content on this website are the property of Mobility Strength PT.
No content may be copied, reproduced or distributed without prior written permission.
17. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.
18. Privacy
Any personal information collected through this website or during enquiries is handled in accordance with our Privacy Policy.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be published on this page.
20. Contact
If you have any questions regarding these Terms & Conditions, please contact us.
Mobility Strength Personal Training