Privacy Policy

Last updated: 1 August 2026

Mobility Strength Personal Training ("Mobility Strength PT", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

Who We Are

Mobility Strength PT provides mobile personal training services throughout the Ballarat area.

Website: https://www.mobilitystrengthpt.com.au

Email: hello@mobilitystrengthpt.com.au

What Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Suburb or location

  • Information about your fitness goals

  • Information you provide through our contact forms, consultation requests or email enquiries

If you become a client, we may also collect health and fitness information that is relevant to providing safe and effective personal training.

How We Collect Information

We collect information when you:

  • Complete a contact form

  • Request a free consultation

  • Send us an email

  • Contact us through Facebook, Instagram or Messenger

  • Speak with us by phone

  • Become a client

We may also collect certain technical information automatically when you visit our website.

Website Analytics

Our website may use analytics tools such as Google Analytics to understand how visitors use our website.

These tools may collect information such as:

  • Device type

  • Browser type

  • Pages visited

  • Time spent on our website

  • General geographic location

  • Referring websites

This information is aggregated and does not normally identify you personally.

Meta (Facebook) Pixel

Our website may use the Meta Pixel and related technologies provided by Meta Platforms, Inc.

These technologies help us:

  • Measure the effectiveness of our advertising

  • Better understand how visitors use our website

  • Show relevant advertisements on Facebook and Instagram

  • Improve our marketing

Information collected through these technologies may include your interactions with our website and may be linked with your Facebook or Instagram account if you are logged into those services.

You can learn more about how Meta uses your information by visiting:

https://www.facebook.com/privacy/policy/

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

Most web browsers allow you to control or disable cookies through your browser settings.

Disabling cookies may affect some website functionality.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange consultations

  • Provide personal training services

  • Communicate with you

  • Improve our website

  • Improve our services

  • Measure advertising performance

  • Meet legal obligations

We do not sell your personal information.

Disclosure of Information

We may disclose your information to trusted service providers who assist us in operating our business, including:

  • Website hosting providers

  • Email providers

  • Booking or scheduling software

  • Payment providers

  • Analytics providers

  • Advertising platforms such as Meta

These providers are only given the information necessary to perform their services.

We may also disclose information where required by law.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Access and Correction

You may request access to the personal information we hold about you.

If any information is inaccurate or out of date, please contact us so we can correct it.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under 16 years of age without appropriate parental or guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mobility Strength Personal Training

Website: https://www.mobilitystrengthpt.com.au

Email: hello@mobilitystrengthpt.com.au